Ordering is as simple as a few clicks. Once we receive your order, we go and find the shoes, pack them neatly and then hand it to one of our carriers - this usually happens on the next business day! We don't dispatch orders over weekends or public holidays.
Please note that during peak sale periods that there may be a delay in dispatching your order due to an increase in order volumes.
You’ll receive a shipment notification with a tracking number as soon as your package ships.
What if the tracking ID is showing as 'invalid'? No need to worry - the tracking ID can sometimes take 24 hours to validate in the postal network.
If you tracking number isn’t updating or working after 24 hours, please reach out to us as soon as you can via email@example.com and we can investigate further