If you have only received particular items from your order but not the full order, please check your inbox to see whether you have received two shipment tracking emails with different tracking IDs. This can happen as we will sometimes fulfil part of the order using a product from one of our store locations.
If you haven’t received a second email notification please contact our friendly customer service team at firstname.lastname@example.org or use our Live Chat.
Please note that if you ordered a pre-order item, the delivery dates are subject to the message on the website at the time of the order. These are subject to change.