Due to coronavirus we anticipate our Online Store may face delivery delays both domestically and internationally.
- Domestic express option has been removed from our online store.
- Expect longer dispatch timeframes for standard orders from our warehouse.
- Click & collect orders will be held until your chosen store re-opens. If you'd like this shipped to you please email firstname.lastname@example.org with your order number.
We apologise for the inconvenience and appreciate your understanding during this time.
Australia Post is currently experiencing high volumes of parcels through their network. At the moment please allow 5 business days after their quoted delivery date.
For further information on domestic shipping please check the Australia Post website here: https://auspost.com.au/about-us/news-media/important-updates/coronavirus.
If your delivery is late please submit an enquiry with Australia Post by visiting the following link: https://helpandsupport.auspost.com.au/s/missing-or-lost-item
Please have your tracking number ready.
We know of current suspended services to India & Armenia. Other areas may be affected by delays of up to 9 business days.
If you are located outside the effected areas and are looking to place an order via our website, please understand that there may be delays on receiving your order while DHL are resuming services.
For more information regarding shipments and service restrictions areas please contact DHL Express Customer Service on 13 14 06.