Due to coronavirus we anticipate our Online Store may face delivery delays both domestically and internationally.
- Expect longer dispatch timeframes for both express and standard orders.
- Click & collect orders will be held until your chosen store re-opens. If you'd like this shipped to you please email email@example.com with your order number.
We apologise for the inconvenience and appreciate your understanding during this time.
For further information on domestic shipping please check the Australia Post website here: https://auspost.com.au/about-us/news-media/important-updates/coronavirus.
We know of current suspended services to parts of China and Italy and we are expecting this to increase further to different regions.
Known international restrictions are below.
98% of services have now resumed through out China however the below suspensions still remain in place for:
- Hubei Provence
- parts of Hangzhou, Zheijiang
The following locations in Italy are suspended until further notice:
- Bertonico 26821
- Casalpusterlengo 26841
- Castelgerundo 26844
- Castiglione d’Adda 26823
- Codogno 26845
- Fombio 26861
- Maleo 26847
- San Fiorano 26848
- Somaglia 26867
- Terranova dei Passerini 26827
- Vo Euganeo 35030
- Vo Vecchio 35030
- Vo 35030
If you are located outside the effected areas and are looking to place an order via our website, please understand that there may be delays on receiving your order while DHL are resuming services.
For more information regarding shipments and service restrictions areas please contact DHL Express Customer Service on 13 14 06.